BUSINESS ACTIVITY MONITORING (BAM)

Use BAM (Business Activity Monitoring) to make the most of your BPM (Business Process Management) initiatives. Resolve problems - faster - with webMethods Optimize products.

Most IT and business managers are so busy dealing with day-to-day fire drills that they hardly have time to focus on where to improve a process for greater return to their business. While some glaring issues may be addressed, many costly problems under the surface go undetected. Additionally, these managers have little time to focus on innovation.

Business Activity Monitoring (BAM) gives the business and IT the actionable insight to identify where the existing errors are occurring so they can address them immediately. More importantly, real-time process analytics provide insight into the best areas to improve.

When addressing process improvement, most vendors would have you model a process first, then measure. With webMethods Business Activity Monitoring, we enable you to measure first, so you understand how well the business is performing today and where to gain the greatest results in the future.

Optimize for Process provides insight into how business processes are performing, what's working well, where there may be bottlenecks, why and what can be improved. Optimize for Process is part of a full-featured Business Process Management Suite, so you can create/build process strategy against business vision (design/model) including defining and tracking Key Performance Indicators (KPIs) for people, process and system performance. Learn more.

Optimize for Infrastructure monitors your enterprise IT infrastructure so you can be sure that each component is performing as expected and, if it isn't, identify why and how to make improvements. Tracking KPIs helps to establish trends and provides behavioral-based alerts so you know which systems are operational, understand the appropriate behavior and choose when and how to react to maintain the stability of your infrastructure. Learn more.

Optimize for B2B tracks trading partner interactions to deliver real-time, end-to-end visibility into supply chain performance. By observing all B2B gateway transactions, business analysts can be notified of abnormal behavior to recognize problems and resolve them before they negatively impact business. Learn more.

Optimize for SAP provides real-time monitoring of key business process metrics within and across SAP systems to deliver critical process insight directly to business process managers. In addition to pre-defined, process-centric metrics, users can build their own KPIs to measure and monitor nearly any process criteria of interest. Learn more.

Achieve business results faster with Software AG

Our Business Activity Monitoring products are designed to deliver real-time, actionable data in many unique ways:

Monitor the “as-is” to analyze and fix the actual problem – In just minutes, you can begin to monitor your business systems, process and service performance to determine current status of KPIs, Service Level Agreements (SLAs), etc., in a highly graphical and “at-a-glance” dashboard.
Advanced analytics show actual variance, not averages – Other business monitoring tools show you your average measurements. webMethods BAM products learn what is normal, then illustrate the actual variance from the norm and exactly where this variance is occurring within your process – in real-time.
Adapt/improve end-to-end processes – You don't just get meaningless data. You graphically see exactly where your process problems are and have actionable insight into what changes will bring the greatest impact.
Collaborate and implement improvements within the same tool – Since Optimize for Process is part of a full-featured Business Process Management Suite, you can also do the following from the same tool:
- Create/build process strategy against business vision (design/model).
- Test/prove the strategic plan.
- Collaborate/share as corporate asset.

Our Business Activity Monitoring products are part of the Software AG Business Infrastructure Suite, enabling organizations to achieve business results – faster. Learn More.

Recommended Next Steps

Learn more about:

Optimize for Process

Optimize for Infrastructure

Optimize for B2B

Optimize for SAP

Recommended Resources

"Guiding Light - Health care organization puts business activity monitoring to work"
BAM provides an intervention-focused tool for proactively shaping and improving business activities.
Read the article now!

Fact Sheets

webMethods Business Process Management Suite

Optimize for Process

Optimize for SAP